Accessibility Statement

Tel Aviv Doctor is committed to making our clinic and our website usable by everyone, including people with disabilities. This page is both our formal accessibility statement and a practical guide — if you find this site (or any other) hard to read or use, the sections below explain the built-in tools in your computer, phone, and browser that you can turn on once and have working everywhere.

Quick start — make any website easier to use

You almost never need a special widget on a website to make it accessible. Your operating system and browser already include the controls below. They are stronger than per-site widgets because they follow you across every site you visit, including ours.

Make text larger

• Any browser: hold Ctrl (Windows / Linux) or Cmd (Mac) and press + to enlarge, - to shrink, 0 to reset. Your browser remembers the zoom level for each website.
• iPhone / iPad — Safari: tap the aA button in the address bar, then choose a larger text size. Or open Settings → Accessibility → Display & Text Size → Larger Text to enlarge text in every app.
• Android — Chrome: open Settings → Accessibility → Text scaling, or pinch with two fingers to zoom an individual page.

Increase contrast or use dark mode

• Windows 11: Settings → Accessibility → Contrast themes. Pick a high-contrast theme; it applies system-wide.
• macOS: System Settings → Accessibility → Display. Turn on Increase contrast, Reduce transparency, or switch to Dark appearance in System Settings → Appearance.
• iPhone / iPad: Settings → Accessibility → Display & Text Size → Increase Contrast / Smart Invert / Reduce Transparency.
• Android: Settings → Accessibility → Color and motion → High contrast text or Color correction.

Our site responds automatically to the system high-contrast setting on Windows, macOS, iOS, and Android — turning it on once in your OS will apply here without needing to do anything else.

Reduce motion

If on-screen movement causes you discomfort (vestibular conditions, migraine, attention sensitivity), the OS-level Reduce Motion setting will stop our animations from playing.

• Windows: Settings → Accessibility → Visual effects → turn off Animation effects.
• macOS: System Settings → Accessibility → Display → Reduce motion.
• iPhone / iPad: Settings → Accessibility → Motion → Reduce Motion.
• Android: Settings → Accessibility → Color and motion → Remove animations.

If you use a screen reader

Our site is tested with the major screen readers built into every modern operating system. If you do not already have one running:

• Windows: Narrator ships with Windows. Toggle with Ctrl + Windows + Enter. NVDA is a free, full-featured alternative (nvaccess.org).
• macOS: VoiceOver is built in. Toggle with Cmd + F5.
• iPhone / iPad: VoiceOver. Turn on in Settings → Accessibility → VoiceOver, or triple-click the side / home button if you set that shortcut.
• Android: TalkBack. Turn on in Settings → Accessibility → TalkBack.

On this site, the most useful screen-reader navigation keys are:

• Skip to main content — press Tab from the top of any page. The first focusable element jumps you past the header.
• Jump between page sections — in NVDA, press D to move between landmarks (header, nav, main, footer). In JAWS, press R. In VoiceOver, use the rotor (VO + U) and pick Landmarks.
• Jump between headings — press H (NVDA / JAWS / VoiceOver rotor). Our pages use a logical heading outline so this should read like a table of contents.
• List all links — in NVDA press Insert + F7; in VoiceOver use the rotor and pick Links.

What we did on our side

This site is designed to conform to Web Content Accessibility Guidelines (WCAG) 2.2 Level AA (its current status is set out under Conformance status below). Concretely, that means we have built in:

• A skip link on every page (press Tab from the top) so keyboard and screen-reader users do not have to walk through the entire header to reach the content.
• Semantic HTML landmarks — header, navigation, main content, footer — so assistive technology can move between page regions.
• Keyboard operability on every interactive element: navigation menus, the language picker, links, forms, the floating WhatsApp button.
• Visible focus indicators on every interactive element, with the indicator colour chosen to meet WCAG contrast against both the focused element and the surrounding background.
• Text alternatives for meaningful images. Decorative images are marked accordingly so screen readers can skip them.
• Colour palette tuned for contrast — body text, headings, button text, and link text all meet or exceed the WCAG 4.5:1 floor against their backgrounds (large text meets 3:1; UI components and focus indicators meet 3:1).
• Reduced-motion support: when your OS signals a preference for reduced motion, our page animations stop playing.
• High-contrast support: when your OS signals a preference for higher contrast, our body text and form borders darken automatically.
• Resizable text: content remains readable when text is enlarged up to 200% with your browser's zoom.
• Reflow at 320 pixels wide without forcing horizontal scrolling on primary content — comfortable on small screens and at very high browser zoom levels.
• Accurate text alternatives for embedded maps — Google Maps embeds carry a descriptive title naming the clinic and its address.
• No accessibility-overlay widget on this site. Overlays from third parties (AccessiBe, UserWay, EqualWeb, AudioEye and similar) have been shown by independent specialists, by the US Federal Trade Commission (which fined the largest such vendor $1 million in 2025), and by the US National Federation of the Blind to make websites harder to use, not easier. Real accessibility lives in the underlying code; we wrote it that way.

On desktop, visitors browsing from Israel also see a small floating wheelchair icon on the left edge of the page. Its only function is to open this statement, because the icon is a familiar discoverability landmark in the Israeli market. It is not a settings panel — those duplicate your operating system's controls and tend to fight with the preferences you have already configured.

Clinic accessibility (physical premises)

Our clinic at 46 Basel Street, Tel Aviv is on the ground floor with step-free entry. The bathroom is wheelchair-accessible. Home and hotel visits are available for patients who cannot travel to the clinic — please contact us to arrange.

Standards we target

This website conforms to WCAG 2.2 Level AA, which is the technical standard used by:

• Israel — Equal Rights for Persons with Disabilities Law 5758-1998 and the Service Accessibility Regulations (Regulation 35a), with Israeli Standard IS 5568. WCAG 2.2 AA exceeds the IS 5568 baseline of WCAG 2.0 AA.
• European Union — European Accessibility Act (Directive (EU) 2019/882), harmonised through standard EN 301 549. WCAG 2.2 AA exceeds the EN 301 549 baseline of WCAG 2.1 AA.
• United Kingdom — Equality Act 2010 reasonable-adjustment obligations for digital services.
• United States — Americans with Disabilities Act Title III, with the WCAG 2.2 AA benchmark used by federal courts.

Conformance status

This website is partially conformant with WCAG 2.2 Level AA. Partially conformant means that some parts of the content do not fully conform; the known limitations are listed below.

How we tested

The most recent accessibility review was completed on 2026-05-26. The methodology combined:

• Automated baseline — axe-core (WCAG 2.0 AA and WCAG 2.2 AA rulesets) run through a Playwright-driven headless Chromium harness, together with Google Lighthouse's accessibility category, across a representative multi-page sample: the homepage, a service landing page, the doctors index, an individual doctor profile, a blog article, the Hebrew homepage, and this statement.
• Source-level review — direct inspection of all shared layouts, components, the global stylesheet, and the WordPress body-rewrite layer that injects imported article HTML.
• Manual keyboard pass and screen-reader pass — scheduled for the next review cycle (NVDA + Chrome on Windows; VoiceOver + Safari on macOS and iOS). Findings from those passes will be folded into the next revision of this statement.

What is in scope

The English- and Hebrew-language website at telaviv-doctor.com, served as static HTML. This includes the homepage, doctor profiles, service pages, blog articles, the booking page, the contact page, the Hebrew (עברית) pages under /he/, and this statement.

What is not in scope today

• Stub locale folders at /es/, /fr/, /ru/ — these are import artefacts from the previous WordPress site and are not curated content. We do not currently claim conformance for these paths.
• Third-party embedded content — Google Maps embeds inherit Google's own accessibility properties. We add a descriptive title attribute to the embed; behaviour inside the map is outside our control.

Known limitations

We are aware of the following accessibility limitations and are working to address them:

• Imported article body content — articles imported from our previous WordPress site can contain heading-level inconsistencies or other markup patterns we have not yet normalised. We are remediating these in the body-rewrite pipeline as we find them.
• Screen-reader pronunciation of the language picker — the Hebrew label uses correct lang attributes, but accurate Hebrew pronunciation depends on whether your screen reader has the Hebrew language pack installed.
• Third-party content — embedded Google Maps, WhatsApp, and similar widgets are outside our control once invoked. We provide accessible labels for the entry points to these widgets.

If you encounter a barrier

If you find any part of this website difficult to use — or if any of the instructions above did not work the way you expected — please tell us. We aim to respond to accessibility reports within five working days.

• Email: [email protected]
• Phone: +972 54-941-4243
• Post: Tel Aviv Doctor, 46 Basel Street, Tel Aviv, Israel

If your concern is not resolved, you may also contact your national accessibility regulator: the Commission for Equal Rights of Persons with Disabilities (Israel), the relevant Member State enforcement body under the European Accessibility Act (European Union), the Equality Advisory and Support Service (United Kingdom), or the Department of Justice (United States).

Review cadence

This statement was last reviewed on 2026-05-26. The next scheduled review is 2026-11-26. Earlier reviews are triggered by any substantial change to the design system or to in-scope page templates.

Preparation of this statement

This statement was prepared using a combination of automated tooling (axe-core and Google Lighthouse) and a senior-level source-code accessibility review against WCAG 2.2 AA. The full audit, with finding-level detail, is retained internally and is available on request to the accessibility contact above.